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Energy Assistance

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  1. SERVICES
  2. MEMBER SERVICES
  3. Energy Assistance
  4. Energy Assistance

Energy Assistance

Contact the agency serving your area for possible energy assistance.  

Dodge County Human Services
(507) 635-6170
Minnesota Valley Action Council
(507) 345-6822 or (800) 767-7139
Faribault County Human Services
(507) 526-3265
Mower County Social Services
(507) 437-9701
Fillmore County Social Services
(507) 765-2175
North Iowa Community Action Organization
(800) 873-1899
Freeborn County Human Services  
(507) 377-5400
SEMCAC
(507) 864-7515 or (800) 944-3281
Applications available on SEMCAC Website

COLD WEATHER RULE ( Regla Wather fría)

Para traducir esto en español, póngase en contacto con nuestra oficina.
Minnesota has a Cold Weather Rule that regulates residential electric service disconnections between October 1 and April 30, if disconnection would affect the primary heat source.

The Cold Weather Rule provides that from October 1st thru April 30th an electric cooperative cannot disconnect a residential consumer for nonpayment if the disconnection would affect the primary heat source, and all the following conditions are met:

  • As of October 1: You must be current in paying your bill or have entered into a payment agreement and remain current under that agreement. 
  • You declare the inability to pay by completing the Inability to Pay Form and include three months gross total household income.
  • Your total gross household income must be less than 50% of the state median income and/or you are a recipient of energy assistance for this heating season.  
  • As of April 30: Your account must be current or have a mutually agreed upon payment agreement with the cooperative.  Failure to comply could result in disconnection of service. 

If you are unable to pay your bill by the due date, you must contact our office to arrange a payment agreement. If you do not respond to the disconnect notice, your service may be disconnected, even during the winter months!

 

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OUR OFFICE WILL BE CLOSED THE FOLLOWING HOLIDAYS:
Thanksgiving Thursday, November 24, 2022
Thanksgiving (Day After)  Friday, November 25, 2022
Christmas Eve Day Friday, December 23, 2022 (Observance of Christmas Eve)
Christmas Day Monday, December 26, 2022 (Observance of Christmas Day)
New Year's Day  Monday, January 2, 2023 (Observance of New Year's Day)  
2023 Holidays   
Memorial Day  Monday, May 29, 2023
Independence Day Tuesday, July 4, 2023
Labor Day  Monday, September 4, 2023
Thanksgiving  Thursday, November 23, 2023
Thanksgiving (Day After)  Friday, November 24, 2023
Christmas Eve Day Monday, December 25, 2023 (Observance of Christmas Eve)
Christmas Day Tuesday, December 26, 2023 (Observance of Christmas Day)
New Year's Day  Monday, January 1, 2024

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©2023 Freeborn Mower Electric Cooperative. All Rights Reserved.

  • COMMUNITY
    • Heartland Security
    • Links
    • Member Engagement Group
    • Northland Connect - Internet
    • Operation Round Up
    • Youth Tour
    • Scholarships
    • POLITICAL ACTION
      • Cooperative Action Network
      • Co-op Vote
      • Team Up For Action
      • ACRE: Co-op Owners for Political Action
  • OUTAGE INFO
    • Power Outages
    • Outage Center
  • REBATES
    • Rebates
  • MY COOPERATIVE
    • Annual Meeting
    • About Touchstone Energy
    • Careers
    • Capital Credits
    • Contact Us
    • Heartland Security
    • History
    • Privacy Notice
    • Statement of Non-Discrimination
    • About Us
    • Bylaws and Articles
    • BOARD OF DIRECTORS
      • Board of Directors
      • Director Elections
      • Electronic Voting
    • NEWS & INFO
      • News
      • Newsletter
    • SAFETY
      • Downed Power Lines
      • Electric Safety
      • Farm Safety
      • Safety Demonstration
      • Safety Quiz
      • Continuity of Service
  • SERVICES
    • ELECTRIC SERVICE
      • Line Clearance
      • Service Upgrade & Relocation
        • Disconnections & Reconnections
      • Call Before Digging
      • Vegetation Management
      • Who's Responsible?
      • New Construction
    • ENERGY SERVICES
      • Energy Audits
        • Home Energy Audit
        • Farm Energy Estimator
        • Touchstone Energy Guide
        • Links & Tools
      • Special Rates
        • About Special Rates
      • Compare Fuels
      • Financing
      • Energy Saving Guides
      • Electric Vehicle
      • Summer Shift
      • RENEWABLES
        • Evergreen Program
        • Interconnection Information
        • Utility Scale Solar
      • Load Control - C & I
      • Load Control - Residential
    • MEMBER SERVICES
      • New Member
      • Billing & Usage
      • Energy Assistance
      • Update Your Contact Information
      • Payment Options
        • Automatic Bill Payment FAQs
      • Bill Inserts
      • Outdoor Area Lighting
      • FORMS
        • Online Forms
        • Downloadable Information
      • Limited English Proficiency
      • Military Disconnection Protection