Energy Assistance
Account that are past due are subject to disconnection. 

Please contact our office if you are unable to pay your monthly electric bill.

You may also contact the agency serving in your area, for possible energy assistance or more information: 

Dodge County Human Services
(507) 635-6170		 Minnesota Valley Action Council
(507) 345-6822 or (800) 767-7139
Faribault County Human Services
(507) 526-3265		 Mower County Social Services
(507) 437-9701
Fillmore County Social Services
(507) 765-2175		 North Iowa Community Action Organization
(800) 873-1899
Freeborn County Human Services  
(507) 377-5400		 SEMCAC
(507) 864-7515 or (800) 944-3281
Applications available on SEMCAC Website

COLD WEATHER RULE ( Regla Wather fría)

Para traducir esto en español, póngase en contacto con nuestra oficina.

Minnesota has a Cold Weather Rule that regulates residential electric service disconnections between October 15 and April 15, if disconnection would affect the primary heat source.

To be protected by the Cold Weather Rule these four guidelines must be followed:

  • As of October 15th: You must be current in paying your bill or have entered into a payment arrangement and are current with payments under the arrangement. 
  • Completed Application: You must complete the MN Cold Weather Rule Application available from Freeborn-Mower Cooperative Services and provide income verification  with the application.
  • Income Verification: Your total household income must be less than 50% of the state median income and/or you have received energy assistance for this heating season.  
  • As of April 15th: Your account must be current or have a mutually agreed upon payment arrangement with the cooperative.  Failure to comply could result in disconnection of service. 

If you are unable to pay your bill by the due date, you must contact our office to arrange a payment schedule.

If you do not respond to a disconnect notice, your electric service may be disconnected even in mid-winter.