Skip to main content
Contact Us
Pay Online
Outage Center
Home

Call Us: (800) 734.6421 | (507) 373.6421

Menu
  • COMMUNITY
    • Links
    • Member Engagement Group
    • Northland Connect - Internet
    • Operation Round Up
    • Youth Tour
    • Scholarships
    • POLITICAL ACTION
      • Cooperative Action Network
      • Co-op Vote
      • Team Up For Action
      • ACRE: Co-op Owners for Political Action
  • OUTAGE INFO
    • Power Outages
    • Outage Center
  • REBATES
    • Rebates
  • MY COOPERATIVE
    • Annual Meeting
    • About Touchstone Energy
    • Careers
    • Capital Credits
    • Contact Us
    • Heartland Security
    • History
    • New Facility Project
    • Privacy Notice
    • Statement of Non-Discrimination
    • About Us
    • Bylaws and Articles
    • BOARD OF DIRECTORS
      • Director Elections
      • Electronic Voting
      • Your Board of Directors
    • NEWS & INFO
      • News
      • Newsletter
    • SAFETY
      • Electric Safety
      • Safety Demonstration
      • Farm Safety
      • Downed Power Lines
      • Safety Quiz
  • SERVICES
    • ELECTRIC SERVICE
      • Line Clearance
      • Service Upgrade & Relocation
      • Call Before Digging
      • Vegetation Management
      • Who's Responsible?
    • ENERGY SERVICES
      • Energy Audits
        • Home Energy Audit
        • Farm Energy Estimator
        • Touchstone Energy Guide
        • Links & Tools
      • Special Rates
        • About Special Rates
      • Compare Fuels
      • Financing
      • Energy Saving Guides
      • Electric Vehicle
      • Summer Shift
      • RENEWABLES
        • Evergreen Program
        • Interconnection Information
        • Utility Scale Solar
      • Load Control - C & I
      • Load Control - Residential
    • MEMBER SERVICES
      • New Member
      • Billing & Usage
      • Energy Assistance
      • Update Your Contact Information
      • Payment Options
        • Automatic Bill Payment FAQs
      • Bill Inserts
      • Outdoor Area Lighting
      • FORMS
        • Online Forms
        • Downloadable Information
      • Military Disconnection Protection

Energy Assistance

You are here

  1. SERVICES
  2. MEMBER SERVICES
  3. Energy Assistance
  4. Energy Assistance

Energy Assistance
Account that are past due are subject to disconnection. 

Please contact our office if you are unable to pay your monthly electric bill.

You may also contact the agency serving in your area, for possible energy assistance or more information: 

Dodge County Human Services
(507) 635-6170
Minnesota Valley Action Council
(507) 345-6822 or (800) 767-7139
Faribault County Human Services
(507) 526-3265
Mower County Social Services
(507) 437-9701
Fillmore County Social Services
(507) 765-2175
North Iowa Community Action Organization
(800) 873-1899
Freeborn County Human Services  
(507) 377-5400
SEMCAC
(507) 864-7515 or (800) 944-3281
Applications available on SEMCAC Website

COLD WEATHER RULE ( Regla Wather fría)

Para traducir esto en español, póngase en contacto con nuestra oficina.

Minnesota has a Cold Weather Rule that regulates residential electric service disconnections between October 15 and April 15, if disconnection would affect the primary heat source.

To be protected by the Cold Weather Rule these four guidelines must be followed:

  • As of October 15th: You must be current in paying your bill or have entered into a payment arrangement and are current with payments under the arrangement. 
  • Completed Application: You must complete the MN Cold Weather Rule Application available from Freeborn-Mower Cooperative Services and provide income verification  with the application.
  • Income Verification: Your total household income must be less than 50% of the state median income and/or you have received energy assistance for this heating season.  
  • As of April 15th: Your account must be current or have a mutually agreed upon payment arrangement with the cooperative.  Failure to comply could result in disconnection of service. 

If you are unable to pay your bill by the due date, you must contact our office to arrange a payment schedule.

If you do not respond to a disconnect notice, your electric service may be disconnected even in mid-winter. 

Back to Top

Quick Links

  • Contact Us
  • News
  • Statement of Non-Discrimination
  • Privacy Policy

Our Location

Feedback

We'd Like To Hear From You...

As a member of an electric cooperative, you have a voice.

Click here to submit a comment or question.

OUR OFFICE WILL BE CLOSED THE FOLLOWING HOLIDAYS:
Memorial Day Observed Monday, May 31, 2021
Independence Day  Monday, July 5. 2021
Labor Day  Monday, September 6, 2021
Thanksgiving Thursday, November 25, 2021
Thanksgiving (Day After)  Friday, November 26, 2021
Christmas Eve Day Thursday, December 23, 2021 (Observance of Christmas Eve) 
Christmas Day Friday, December 24, 2021 (Observance of Christmas Day) 

Follow Us Online

©2021 Freeborn Mower Electric Cooperative. All Rights Reserved.

  • COMMUNITY
    • Links
    • Member Engagement Group
    • Northland Connect - Internet
    • Operation Round Up
    • Youth Tour
    • Scholarships
    • POLITICAL ACTION
      • Cooperative Action Network
      • Co-op Vote
      • Team Up For Action
      • ACRE: Co-op Owners for Political Action
  • OUTAGE INFO
    • Power Outages
    • Outage Center
  • REBATES
    • Rebates
  • MY COOPERATIVE
    • Annual Meeting
    • About Touchstone Energy
    • Careers
    • Capital Credits
    • Contact Us
    • Heartland Security
    • History
    • New Facility Project
    • Privacy Notice
    • Statement of Non-Discrimination
    • About Us
    • Bylaws and Articles
    • BOARD OF DIRECTORS
      • Director Elections
      • Electronic Voting
      • Your Board of Directors
    • NEWS & INFO
      • News
      • Newsletter
    • SAFETY
      • Electric Safety
      • Safety Demonstration
      • Farm Safety
      • Downed Power Lines
      • Safety Quiz
  • SERVICES
    • ELECTRIC SERVICE
      • Line Clearance
      • Service Upgrade & Relocation
      • Call Before Digging
      • Vegetation Management
      • Who's Responsible?
    • ENERGY SERVICES
      • Energy Audits
        • Home Energy Audit
        • Farm Energy Estimator
        • Touchstone Energy Guide
        • Links & Tools
      • Special Rates
        • About Special Rates
      • Compare Fuels
      • Financing
      • Energy Saving Guides
      • Electric Vehicle
      • Summer Shift
      • RENEWABLES
        • Evergreen Program
        • Interconnection Information
        • Utility Scale Solar
      • Load Control - C & I
      • Load Control - Residential
    • MEMBER SERVICES
      • New Member
      • Billing & Usage
      • Energy Assistance
      • Update Your Contact Information
      • Payment Options
        • Automatic Bill Payment FAQs
      • Bill Inserts
      • Outdoor Area Lighting
      • FORMS
        • Online Forms
        • Downloadable Information
      • Military Disconnection Protection